Wednesday, 23 May 2012

Swift Successful Improvements

No Change Here

Businesses aiming to increase their operational efficiency and respond quicker to changing business conditions and requirements, often feel themselves unable to make the necessary changes in the IT landscape to quickly address these requirements. More often than not this is due to the fact that a big part of the OSS and BSS applications are 3rd party, so these cannot be changed to fit with new, urgent, and business specific requirements.

An Example

To demonstrate this, let's look at an activity that uses nothing but 3rd party applications: online shopping. Most people will have been on a bargain hunt on Ebay, and have found the process of finding, comparing, researching, tracking the desired items extremely tedious:

  • search and browse around in Ebay
  • find an item of interest
  • look up the item on e.g. Amazon , to see what the customer reviews say, what the current new price, to see more pictures
  • make a note of the URL , price and auction end-date
  • Lather, rinse, repeat

if only you could string these applications together and support your activity at hand ...

Swivelscript to the Rescue

This process is a prime example of the type of repeated manual process that occurs in business operations across the world, and is exactly what Swivelscript can fix. The following video shows how Swivelscript can turn Ebay, Amazon and Excel into process aware applications, assisting the user in the task at hand by automating as much as possible.

If your business is using 3rd party OSS and BSS applications and you are looking for a quick and easy way to improve the efficiency and agility of your business contact us and let us demonstrate how Swivelscript can help.

1 comment:

  1. Informative article. Helped a lot as I used it during Salesforce courses in Chennai for my students. Thank you, keep writing.